September 17, 2026

Terms and Conditions

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Terms and Conditions

Welcome to Luwahoy. These Terms and Conditions govern your access to and use of the website operated under the Luwahoy name, including its content, features, services, and related communications. By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the website.

1. Acceptance of These Terms

These Terms and Conditions constitute a legally binding agreement between you and Luwahoy concerning your use of the website. They apply to all visitors, users, and other persons who access or interact with the website.

We may update or amend these terms from time to time to reflect changes in our services, legal requirements, or business practices. Any revised version will become effective when published on this page, unless a different effective date is stated. Your continued use of the website after changes are published constitutes your acceptance of the revised terms.

2. Use of the Website

You may use the website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the website in any manner that could damage, disable, overburden, or impair the website, or interfere with another person’s access to or use of it.

When using the website, you must not:

  • Use the website for any unlawful, fraudulent, harmful, or unauthorised purpose;
  • Attempt to gain unauthorised access to the website, its systems, servers, databases, or networks;
  • Introduce viruses, malware, malicious code, or other harmful material;
  • Copy, reproduce, modify, distribute, publish, sell, or exploit website content without prior written permission;
  • Use automated tools, bots, scraping software, or similar technology to collect information from the website without authorisation;
  • Impersonate another person or entity, or provide false or misleading information; or
  • Use the website in a way that violates the rights of Luwahoy or any third party.

We reserve the right to restrict, suspend, or terminate access to the website, without notice, where we reasonably believe that a user has violated these terms, applicable law, or the rights of others.

3. Website Content and Availability

We aim to provide accurate, useful, and current information on the website. However, website content is provided for general informational purposes and may not always be complete, accurate, or up to date. We do not guarantee that the information will meet your particular requirements or that it is suitable for any specific purpose.

The website may occasionally be unavailable due to maintenance, technical issues, updates, security concerns, or circumstances beyond our reasonable control. We do not guarantee uninterrupted, secure, or error-free access to the website. We may modify, suspend, or discontinue any part of the website at any time without liability.

4. Intellectual Property Rights

Unless otherwise stated, all content and materials on the website, including text, articles, graphics, logos, images, designs, layout, photographs, videos, software, and other material, are owned by or licensed to Luwahoy and are protected by applicable intellectual property laws.

You may access and view the website for your personal, non-commercial use. You may download or print reasonable extracts for that purpose, provided that you do not remove any copyright, trademark, or other proprietary notices. No licence or ownership right is granted to you except for the limited right to use the website in accordance with these terms.

Any unauthorised use, reproduction, distribution, modification, public display, or commercial exploitation of website content may violate copyright, trademark, and other applicable laws. Requests to use our content should be directed to [email protected].

5. User Submissions and Communications

If the website allows you to submit comments, enquiries, feedback, reviews, documents, or other material, you remain responsible for the content you submit. You must ensure that your submissions are lawful, accurate, respectful, and do not infringe the rights of any person or organisation.

You must not submit content that:

  • Is unlawful, defamatory, threatening, abusive, discriminatory, obscene, or misleading;
  • Infringes copyright, privacy, confidentiality, trademark, or other rights;
  • Contains malicious software or harmful code; or
  • Promotes illegal activity or creates a risk of harm to others.

By submitting material, you grant Luwahoy a non-exclusive, worldwide, royalty-free licence to use, reproduce, store, and process that material as reasonably necessary to operate, improve, and administer the website and respond to your communication. We reserve the right to remove or refuse submissions that violate these terms or applicable law.

6. Third-Party Links and Services

The website may contain links to third-party websites, products, or services. These links are provided for convenience only and do not constitute an endorsement, recommendation, or guarantee by Luwahoy. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party websites is subject to the terms and policies published by those third parties. You should review them before providing personal information or entering into any transaction.

7. Limitation of Liability

To the fullest extent permitted by law, Luwahoy and its owners, operators, employees, contractors, affiliates, and service providers will not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising out of or connected with your access to or use of the website.

This includes, without limitation, loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, as well as losses resulting from errors, interruptions, delays, technical failures, viruses, unauthorised access, reliance on website content, or third-party websites and services.

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful. This includes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or restricted.

8. Indemnity

You agree to indemnify and hold harmless Luwahoy, its owners, employees, affiliates, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from your misuse of the website, violation of these terms, infringement of another person’s rights, or breach of applicable law.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws applicable in Germany, without regard to conflict-of-law principles. Subject to any mandatory consumer protection rights, the courts of Germany shall have jurisdiction over disputes arising from or relating to these terms or your use of the website.

10. Contact

If you have questions about these Terms and Conditions, wish to report a concern, or need further information, please contact us:

These Terms and Conditions were prepared for general website use and should be reviewed to ensure that they accurately reflect the specific services, operations, and legal requirements applicable to Luwahoy.

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