Privacy Policy
This Privacy Policy explains how Luwahoy (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit or use our website. We are committed to handling your information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
By using this website, you acknowledge the practices described in this Privacy Policy. This policy may be updated from time to time to reflect changes in our services, legal requirements, or data-processing practices. The latest version will be published on this page.
Data Collection
We may collect personal information that you voluntarily provide when you contact us, subscribe to communications, submit an inquiry, or otherwise interact with the website. This information may include:
- Your name;
- Email address;
- Telephone number;
- Information included in your message or inquiry; and
- Any other information you choose to provide.
We may also automatically receive limited technical information when you visit the website. This may include your IP address, browser type, device information, operating system, referring pages, pages viewed, and the date and time of your visit. This information is generally used in aggregated or statistical form and may not directly identify you.
Use of Data
We use personal information only where there is a lawful basis to do so, such as your consent, the performance of a request, compliance with a legal obligation, or our legitimate interest in operating and improving the website. Information may be used for the following purposes:
- To respond to questions, requests, or other communications;
- To provide, maintain, and improve our website and services;
- To monitor website performance, security, and reliability;
- To prevent fraud, abuse, unauthorized access, or other unlawful activity;
- To comply with legal, regulatory, or governmental requirements; and
- To send communications where you have requested or consented to receive them.
We do not sell or rent your personal information to third parties. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.
Cookies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand how visitors use the website, and improve performance. Cookies are small text files stored on your device by your web browser.
Some cookies may be necessary for the website to operate, while others may be used for analytics, functionality, or similar purposes. Where required by law, we will request your consent before placing non-essential cookies. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or display of parts of the website.
Third-Party Links
This website may contain links to third-party websites, services, or social media platforms, including X at https://x.com/. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the relevant policies before providing personal information through any external service.
Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction. However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should use appropriate care when submitting information online and avoid sending sensitive information unless it is necessary.
Where service providers process information on our behalf, we seek to use providers that maintain appropriate confidentiality and security safeguards. Personal information may be processed in countries outside your place of residence where permitted by applicable law and subject to appropriate protections.
User Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information in certain circumstances;
- Request restriction of processing;
- Object to certain processing activities;
- Withdraw consent where processing is based on consent; and
- Request a copy of your information in a portable format, where applicable.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding. You may also have the right to lodge a complaint with your local data protection authority, including the competent supervisory authority in Germany.
Contact
If you have questions about this Privacy Policy, wish to exercise a data protection right, or need further information about our handling of personal data, please contact us:
Email: [email protected]
Phone: +49 671 1341
Address: 42 Highland Drive, Germany
